MetroWest Massachusetts Home Assistants

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What Are Home Assistants?

amazon echoHome Assistants are free standing devices that allow homeowners to control their surroundings with a few simple words. Just say, “okay Google”, and you can be ordering a new iPad. A simple, “Alexa”, and you can be watching reruns of “The Price is Right” all day.

Home Assistants are also known as Voice Assistants or Smart Speakers. With a Google Home, Amazon Echo, or other assistant, you can turn lighting on or off, stream music, control room temperature, set an alarm, call for food delivery or takeout, order items online and much more with just the sound of your voice.

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Home Assistant Troubleshooting

Troubleshooting depends on the specific home assistant device you purchased. Below is a list of some common issues with home assistants that we have run across and the typical fixes for those issues.

Connectivity Issues

One of the biggest issues we see with devices has to do with connecting to the Internet.

The first step to figuring out the cause of the problem is to power everything off and on. Start with your device and if that doesn’t solve the issue, try powering off and on your modem and router.

If the issue still exists, try moving the device closer to your Internet source or move the router to a location that will work better for all the devices in your home.

amazon echo dot smart speakerNo Responses

There are a few different reasons why your device is having problems responding back to you. For example, sound is a big factor. If your device is in a noisy place or behind a wall, you may want to consider placing it in a quieter place or closer to you.

Also be sure to check that the microphone is turned on. This setting is a bit different on all devices, so check your manual or call us to assist you.

Incorrect Location

If you are getting incorrect weather results or traffic updates for cities miles away, your location settings may be set up incorrectly. Make sure the settings for your location are configured correctly.

Device Doesn’t Understand

Make sure you have set up your voice training to help your device know your voice. If your device is still having a hard time understanding what you’re saying, make sure you’re using language it actually understands. There may be a specific way you have to say something in order to get it to work correctly.

Connection to Other Devices

The first step is to make sure the device you are trying to connect to your Amazon Echo or Google Home is actually compatible with your device. There should be a list of compatible devices as well as set up instructions included with the device.

Watts Control can get all your devices set up, connected, and working together in no time. Our technicians are experts in getting smart speakers working with your smart thermostats as well as your home entertainment systems.

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Home Assistant Set Up

Setting up your new smart speaker can be exciting and frustrating at the same time. We’re here to help if you run into any problems. Below are tutorials on how to get your new device up and running.

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